In The News: Unique Concierge Requests

Our travel blog today may a bit of “How the other half lives”, as many of us seldom use a Concierge while traveling for business or leisure. Oh, yes we might ask for casual information, but few of us seldom expect a level of service that sometimes approaches Miracle Work. Normally concierge requests are fairly typical and predictable; a town car request, tickets to a show, flowers, special dietary requirements and the like.

But some hotel guests demand a unique and even truly outlandish item.  The ability to fulfill those peculiar requests separates the professional concierge from just the run-of-the-mill space holder who work behind that desk.

Camels

At the Loews Ventana Canyon Resort in Tucson, Arizona, lead concierge Victoria Cote was on the first month of her job when a guest asked where he could purchase two camels. Refusing to get her rookie feathers ruffled, she located a dealer 35 minutes from the hotel. The guest went to view the camels but decided against purchasing them, citing "a missing hump."

Kobe Beef For The Pup

At the St. Ermin's Hotel in Westminster, London, a guest requested a daily supply of Kobe beef fillet for his dog. The concierge team bought and couriered the steaks from a nearby restaurant daily. Two 6 ounce Kobe beef steaks retail for roughly $50 in England.

Unicorn

At the Hotel Indigo in Asheville, North Carolina, a guest asked for a unicorn to be waiting in his room upon arrival. Concierge Katie Brown purchased a unicorn plush toy and drafted a cheeky but amiable note as a special surprise:

"Beloved Guest,

"We saw your request for a unicorn. Unfortunately this is the wrong season. Due to their migratory habits, unicorns currently inhabit the second star to the right of twilight.

"Their return is expected next June. In the meantime (as Asheville is known among many circles as the Unicorn Capital of the South), we hope that you can accept this very accurate artist rendition of our native fauna.

"If this is unacceptable, we do profusely apologize. As you are not the first guest to express interest in our local wildlife, we have planned a meeting with the head unicorn, Lord Mangus Biffy of the Rainbows on perhaps adjusting his peoples/horses/mythical creatures move to somewhere outside the universe to better align with our guest wishes.

"Our sincerest apologies,

"The Society for Proper and Correct Unicorn Caretaking."

Call Rawhide Travel and Tours at (602) 843-5100 to book your business or leisure travel today. Check out our website: rawhidetravel.com.

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Rawhide Travel and Tours Inc.
6008 West Bell Rd # F105
Glendale, Arizona  85308-3793
602-843-5100
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